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Key steps from problem analysis to prototype
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My Journey

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Process path
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1

Problem Analysis

Analyzed The Art House’s mission
as a charity supporting artists
and defined clear business goals
from the client brief

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2

Audit

Reviewed the existing site: confusing
navigation, accessibility gaps, weak visual
identity, and low course conversions.

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3

Research & Insights

Explored how users discover creative
workshops and identified confusion and
hesitation as main booking blockers

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4

Personas

Built Anna and Claude personas
to understand how different users assess
courses, pricing, and perceived value.

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5

Design conception

Crafted a warm, handcrafted visual
direction to reinforce brand identity
and build emotional trust.

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6

IA Structure

Redesigned IA for easy course
comparison and confident
booking guidance.

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7

Wireframing

Created scannable wireframes focused
on clarity and conversion;
iterated spacing after early feedback.

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8

Prototyping

Built a high-fidelity clickable prototype
to test navigation, booking flow,
and overall experience.

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9

Comparative Test

Ran comparative usability
tests (old vs new) to refine
clarity and eliminate friction

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10

AI-Powered Visuals

Leveraged AI tools to generate
on-brand visuals and
accelerate coherent exploration